Regulations on the protection of personal data and the use of cookies

BUBENDORFF SAS attaches great importance to the protection of personal data and the privacy of its customers and all other visitors to its websites.

The following regulations on the protection of personal data and cookies (hereinafter referred to as “the Regulations”) define the types of personal data that BUBENDORFF SAS and any subcontractors may process in the future.

All processing of your personal data is carried out in compliance with the applicable regulations, in particular the French Data Protection Act No. 78-17 “Informatique et Libertés” of 6 January 1978, as amended, and Regulation No. 2016/679 of the European Parliament and of the Council of Europe of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “the Regulation”).

The user of the website hereby confirms that they have read and accepted these regulations and that they have also accepted the general terms and conditions of use of the website. If the user does not agree with these conditions, he/she is free not to use the website and not to provide any personal data.

ARTICLE 1 – Definitions

The term “personal data” includes all information relating to a specific natural person that can be identified directly or indirectly by means of an ID number or by one or more elements specific to that person.

Processing of personal data means any operation which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation and structuring, storage, adaptation or alteration, retrieval, consultation, transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

The “controller” is a natural or legal person, public authority, agency or other body which, alone or jointly with others, collects and processes personal data.

The “recipient” is the natural or legal person, public authority, agency or other body to whom personal data are disclosed, including via third parties.

An “authorised third party” is a natural or legal person, public authority, agency or other body which is directly subordinate to the controller or subcontractor and is authorised to process personal data.

ARTICLE 2 – Scope of application

The purpose of these regulations on the protection of personal data (hereinafter referred to as “the Regulations”) is to inform data subjects about how their personal data is collected and processed by BUBENDORFF SAS.

ARTICLE 3 – Data controller

Personal data is collected by BUBENDORFF SAS, a company with share capital of 1,297,155 euros, whose registered office is located at 41, rue de Lectoure, 68300 SAINT-LOUIS (France), registered with the MULHOUSE Trade and Companies Register under number 334 192 903. Eric BUBENDORFF is the company’s representative and Chairman.

ARTICLE 4 – Processing of personal data

When you use the website, BUBENDORFF SAS collects personal data about you. This data is collected in accordance with the purpose for which it was collected. The provision of certain information is mandatory, other information is optional. Mandatory fields can be recognised by the asterisk (*) in the data collection forms.

a) Objectives

As part of a contract or pre-contractual measures:

  • Creation of an entry in the customer file for the purpose of tracking and performing services
  • Contact by a customer advisor

As part of a declaration of consent by a user or customer:

  • Sending newsletters, teasers and advertising messages, provided that the customer has ticked the box provided for acceptance when registering
  • Creation of statistics and website visit measurements by the service departments

Within the scope of the legitimate interests of the respective organisation with the aim of continuing its services:

  • Applying for a job offer
  • Responding to requests for information

b) Processed data

When the data is collected, the user is informed which information is mandatory and which is voluntary. The information marked with an asterisk in the registration form is mandatory. Without it, access to the corresponding services will not be granted and the user will not be able to use the corresponding functions.

In addition, BUBENDORFF SAS may collect personal data for other purposes, but will take care to obtain prior authorisation from BUBENDORFF SAS.

When entering the data, the user is informed which details are mandatory and which are voluntary. The information marked with an asterisk in the registration form is mandatory. Without them, access to the corresponding services will not be granted and the user will not be able to use the corresponding functions.

In addition, BUBENDORFF SAS may collect personal data for other purposes, but will take care to obtain the prior authorisation of the data subjects.

BUBENDORFF SAS may also collect the following data:

  • Identity: surname, first name, address, telephone number (landline or mobile), fax number, e-mail address
  • Information on the business relationship : documentation requests, test requests, purchased product, agreed service or subscription, quantity, amount, frequency, delivery address, purchase history, returns, origin of the sold product (seller, representative) or order, correspondence with the customer and customer service
  • Contact details  : Messages sent on the website via the contact forms, possible letters to us
    Application information: Diplomas, certifications, CVs, cover letters
  • Visitor statistics : IP address, cookies, for example the pages accessed by the user, date and time of access (for more details, see Cookies below)

Whether the information is mandatory or optional for the data subjects can be recognised by the asterisks on the data collection forms. In any case, BUBENDORFF SAS undertakes to process all data collected in accordance with the applicable regulations, the French Data Protection Act No. 78-17 “Informatique et Libertés” of 6 January 1978, as amended, and EU Regulation No. 2016/679.

c) Recipients of the data collected

The personal data collected on this website is intended exclusively for BUBENDORFF SAS.

If BUBENDORFF SAS entrusts the processing of data to subcontractors, they are selected on the basis of whether they can provide sufficient guarantees in terms of reliability and security in the implementation of appropriate technical and organisational measures.

The data may also be transmitted to business partners of BUBENDORFF SAS with the express prior authorisation of the user. The user may revoke this authorisation at any time.

d) Transmission of data to authorities and/or public bodies

In accordance with the applicable laws, the data may also be transmitted to competent authorities or public bodies at their request, but only to fulfil legal requirements and only to judicial officers, public officials and debt collection agencies.

e) Transfer of data abroad

We do not transfer data to countries outside the European Union. However, BUBENDORFF SAS reserves the right to transfer your personal data to other countries in order to fulfil legal obligations, in particular if the company is obliged to do so by a court order.

f) Retention periods

BUBENDORFF SAS will keep your personal data in a secure environment for as long as necessary to fulfil the purpose for which it was collected or for the minimum retention period required by civil and commercial law. Certain personal data may be stored by BUBENDORFF SAS for longer, but only for archiving purposes or if this is in the public interest or for scientific and historical research purposes or for statistical purposes.

The data will otherwise be stored for as long as we need it to fulfil your order. The data processed with your consent as part of customer acquisition measures may not be stored for longer than 3 years after the last contact from you or after your objection. If you request a service from us, your data will be archived by us for 5 years after completion of the order.

g) Social networks

If the user has an account on social network websites and accesses the site or applications without having previously logged in, the provider of the site may receive information from these social networks that facilitates the creation of an account on the website.

When the user uses a service via a social network site, he/she grants the provider access to certain information that he/she has made available to the social networks, in particular his/her username, surname, first name, profile picture and data on the use of this service. When the user accesses a service via a social network page, they grant the provider the right to collect, store and use all information that he or she has authorised the social network to share.

ARTICLE 5 – Protection of the personal data of minors

BUBENDORFF SAS will not collect or store the data of minors under the age of 15 without the verifiable consent of their parents. Parents or guardians may request the sending and deletion of any information stored about their child at any time.

ARTICLE 6 – Cookies

The user is informed that cookies or similar technologies are used when accessing the website, unless the user has opted out. This decision can be changed at any time.

A cookie enables its issuer to recognise the terminal in question (computer, tablet, smartphone, etc.) during its period of validity when it accesses digital content containing cookies from the same issuer. A cookie stores information about your computer’s browsing behaviour on our website (the pages you have accessed, the date and time of access, etc.), which we can read during subsequent visits.

These cookies make surfing easier and make the website more user-friendly.

The user can object to the storage of cookies by reconfiguring the parameters of their browser as described below. In this case, access to certain services and sections of the website may change or even be completely denied.

Websites may use different types of cookies:

(a) cookies to record browsing behaviour on the website :

Such navigation cookies allow the performance of the site and its applications to be improved. These cookies may be stored on the user’s device without the user being informed and without having to give their express prior consent.

In particular, these navigation cookies enable

  • adapt the presentation of the website to the display preferences of the terminal (language, display resolution, operating system used, etc.) during the user’s visits to the website, adapted to the hardware and software used by the terminal to display or read the information
  • the storage of information from the form that the user has filled out on the site or the content that the user has selected on the site

b) Web analytics cookies :

Online audience measurement cookies help to compile statistics and register the frequency and use of the various components of the website (sections and content visited, browsing paths). They help the provider to make the content more interesting and the service more ergonomic.

c) Google Analytics and privacy

This website uses a web analysis service provided by Google Inc (hereinafter referred to as “Google”). The information generated by the cookies about your use of the website is transmitted to a Google server in the USA and stored there. Google uses this information to analyse your use of the website and to compile reports on website activity for its operators. Google also provides other services related to the use of the website and the internet. Therefore, Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Therefore, Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will your IP address be associated with other Google data. The user can deactivate cookies by changing the parameters of their browser.

d) Cookies for advertising purposes and behavioural analysis

Behavioural analysis cookies can be used to determine which information from websites might be of most interest to the user and how to improve their surfing behaviour and make it more interesting. These cookies can also determine in real time, based on the user’s recent browsing actions on the site, which adverts should be shown to them now so that they do not see the same thing so often. They can also be used to measure the effectiveness of an advertising campaign.

The advertising content may contain third-party cookies: either cookies from the relevant advertising content providers or external third-party companies (advertising agency, web analytics company, targeted advertising provider, etc.) or from ad suppliers who add cookies to an advertiser’s content.

These cookies also offer the possibility of reminding a user who has not confirmed or paid for their shopping basket when leaving the site by e-mail or by displaying an advert on a partner site. Satisfaction surveys can also be offered in this context.

Subject to the user’s consent and thanks to the analysis of their browsing behaviour, we may also send them targeted electronic advertising messages.

The user may at any time request that the sending of this advertising or this advertising tailored to the surfing behaviour of his terminal device be stopped. To do so, they can contact BUBENDORFF SAS directly and free of charge or activate the unsubscribe link contained in each advertisement sent by email by the provider. If the user decides against this behavioural advertising, this does not mean that he will no longer receive advertising on the Internet. It only means that the advertising that appears on the website or in the application no longer matches the user’s interests or browser preferences.

If BUBENDORFF SAS intends to request information from a third party about the user’s browsing behaviour, which the company could then combine with the data provided by the user, BUBENDORFF SAS will obtain the user’s express consent in advance and only then link the data or send the user advertising or personalised offers. Explicit authorisation consists of ticking or activating a box in the corresponding service area to which the user is logged in.

e) Cookies for sharing on social networks :

BUBENDORFF SAS offers users features that allow them to share editorial content and any other content published on the website on social network sites. Social network cookies are managed by the provider of the social network site. This provider can identify the user using the “Share” buttons, even if this button was not used when accessing our website or app. In fact, such buttons may allow the social network concerned to track the user’s browsing behaviour on a website, provided that the user’s account on this network is activated on their device while browsing the website (open session).

BUBENDORFF SAS has no control over the data collection process used by the social networks to collect information about the user’s browsing behaviour on the website and link it to the personal data held by such networks. The user is therefore invited to consult the cookies policies of the social networks on the respective sites. In particular, these protection regulations must allow the user to make their own choices, especially when parameterising their user accounts on each social network.

Cookie settings

You can change your Cookie settings for this website here:
Cookie settings


If your browser allows it, you can also object to the storage of cookies by configuring the parameters of your browser as described below :

Objecting to the use of cookies

The user can configure their browser software so that cookies are stored on their device or rejected, either systematically or only for certain providers. The user can also configure their browser software so that the storage or rejection of cookies is specifically proposed to them before a cookie is stored on their device.

However, the configuration process for cookie management and the choices available to the user are different for each browser: the configuration is described in the browser’s help menu. There you can find out how to change your cookie preferences:

The user may be informed that access to certain services and sections of the website may change or even be completely denied in this case.

The user has the choice to express and change their cookie preferences at any time.

Finally, the user can access the “Youronlinechoices” website, which has been compiled by digital advertising professionals from the EDAA (European Digital Advertising Alliance) and is managed in France by the Interactive Advertising Bureau France.

The user can find out which companies have registered on this platform and offer the option of rejecting or accepting cookies used by them to adapt the advertising displayed on the end device to the information about the user’s surfing behaviour:

How long the cookies are stored depends on their type. We mainly use cookies that self-destruct at the end of the connection. These are so-called session or navigation cookies. We use an event log file to create a history of all accesses to our websites or downloads of files provided on our websites over a period of 6 months. Finally, information about your consent to cookies is also stored for a maximum of 13 months. Cookies are intended for internal use and are not accessible to third parties.

ARTICLE 7 – Rights of individuals

In accordance with EU Regulation 2016/679 on the protection of personal data, users have the following rights to their data Right of access, as well as rectification, erasure (right to be forgotten), objection, limitation of processing and data portability. The user may have additional rights at national level (e.g. determination of rules for the storage, deletion and transfer of their personal data after their death).

Users may also object to the processing of their personal data on grounds relating to their personal situation.

To exercise these rights, the user may write to Linéa – 13, rue des Trois Frontières – 68110 Illzach or send an e-mail to the following address: (please enclose a copy of your identity card).

In the event of a breach of the provisions below, the User has the right to lodge a complaint with the French Data Protection Commission (CNIL – or the data protection authority of their place of residence.

ARTICLE 8 – Security measures

Taking into account the evolution of technologies, the costs of implementation, the nature of the data to be protected and the risks to the rights and freedoms of individuals, BUBENDORFF SAS takes all technical and organisational measures to guarantee the confidentiality of the personal data collected and processed and to maintain a level of security appropriate to the risk.

ARTICLE 9 – Changes to the confidentiality policy

In the event of a change to these BUBENDORFF SAS regulations or if legal texts or regulations require such changes, these will be published on our websites and will be effective from their publication. We therefore invite you to consult and take note of the latest version, which is always available on our websites, each time you visit them.

To find out about the protection of personal data, the user can also consult the website of the French Data Protection Commission (CNIL – ) or the data protection authority of their place of residence.